Circular logo with a dark blue border and the word 'IGNITE' repeated twice around the top and bottom; central black icon depicts two hands surrounding a flame.
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Welcome to Ignite

Ignite Reactive Plan

What You Get:

  • Helpdesk Support: Access to IT support via email and phone, ensuring you can quickly reach out for help whenever needed.

  • Remote Monitoring & Monthly Reporting: Keep a watchful eye on your systems remotely, with detailed reports sent to you monthly, summarizing system health and activities.

  • Next Business Day Response: Issues reported will be addressed by the next business day, minimizing disruption to your operations.

  • Customer-Initiated Service Requests: You have control over when and what IT support you need. Simply reach out, and we'll be there the next business day.

This plan is ideal for businesses looking for essential, responsive IT support to manage occasional technology challenges.

Remote Monitoring & Management

Customize your Ignite Plan

Explore the flexibility of our Ignite Reactive Plan with our à la carte style approach, designed specifically for small businesses that prioritize both foundational IT support and tailored enhancements. Elevate your cybersecurity with options like Advanced Security plus EDR (Endpoint Detection and Response), which provides comprehensive threat monitoring and proactive incident response. Optimize system performance and security with Advanced Patch Management, ensuring your software is always up-to-date and secure against vulnerabilities. Enhance your data safety with our robust Password Management solutions, which secure and manage all your business passwords in one place. Prepare for any unexpected data loss with Disaster Loss Recovery, a critical service designed to quickly restore your data and minimize downtime in the event of a disaster. For those requiring even more robust protection, our Advanced Security with MDR (Managed Detection and Response) offers extended monitoring and defense mechanisms managed by our expert team. Each option can be seamlessly integrated into your Ignite plan, allowing you to customize your IT support to match your specific business needs and budget, all while maintaining the reactive support you trust.

Password Management

Advanced Management & Asset Management

Cloud Backup ( Google Workspace & Microsoft 365)

Advanced Security with EDR and now MDR

Apple Device Management & Zero Touch Deployment

Endpoint Management

Diagram of Windows workstations/laptops with associated features: data loss/cyber vulnerability scoring, automated patch management, device management, lifecycle management, advanced options for email security, automated AI-powered security, and managed antivirus and malware with asset management.
Diagram of server and cybersecurity services, featuring illustrations of servers, Windows and Linux logos, and a penguin. Surrounding text highlights services such as take control, server monitoring, asset tracking, vulnerability assessments, 24x7 checks, and business response time for servers, Windows, and Linux.
DD-Ignite - Server
from $110.00

Workstation/Laptop  Windows  ( Backup Data on Local Drive to Cloud) 
Monitoring / Automated Patch Management / Device Management / Managed Antivirus & Malware) Asset Management / Life Cycle Management. Autopilot

Advanced Options available around Email Security / Advanced AI Powered Security , Data Loss/ Cyber Vulnerability Score  

Diagram of a Mac workstation highlighting backup and monitoring features. Surrounding labels include asset management, Apple device management, life cycle management, monitoring, automated patches, zero touch deployment, and more.
DD-Ignite - Apple Mac Laptop/Desktop
from $8.41
Diagram showing data management features for a tablet, including mobile data recovery, mobile data migration, device locator, application control, remote device wipe, disable features, system management clear, and comprehensive reporting, with an image of a tablet and smartphones at the center.
DD-Ignite Android & IOS Device Remote Monitoring and Backup
from $9.75
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