Driven Digitally Ignite Server Plan
Service SLA: 24 hour Response Time/ Next Business Day SLA , Remote Management and Monitoring via software agent installed on Server / Weekly Backup / Notify customer of any alerts / Customer has accesxs to Support Portal /Email Support / Phone Support/ Professional Services and Remote Support are not pay by the hour service.
Software:
N-Able Nsight RMM
Acronis Cyber Protect Cloud
Included
Backup to Acronis Cloud
Asset management
Automated Patching
Cyber Protection
Advanced Packs are available as Upgrades
EDR
Advanced Security
Advanced Backup
Advanced Disaster Recovery
DLP
Advanced Management